Hi all, I'm on the cusp of completing my open water having had my first CWD about a 5 weeks ago and I have to say, it hasn't been a great experience. The confined water dives have been rushed and muddled with us doing skills in dive 2 we should do in dive 4 then getting to dive 4 and someone realising we've missed half the skills from dive 1 etc. etc.. Getting to dive 4 and realising no one from the previous weeks has completed any paperwork in our course book (we were never told this was required so didn't know until someone asked where our training record was). The result of this was we then had no clue to any degree of detail what we'd done and what we haven't due to having a different instructor every week. Each CW dive supposedly being an hour has been more like 25 minutes on more than one occasion due to the chaos of organising instructors and 'who's doing what' at the last minute when we should already be in the pool. Once in the pool, a very swift 'this is what we're going to do' then straight down and do it, quickly. Instructors seem to very quickly forget that we're actually new to this! Sometimes everyone else was at the bottom of the pool before my wife even had her mask on. Going out on open water dive 1 to complete 2 dives. The first dive was around 20 minutes, then 5 minutes floating and down again for the second which was more like 10 minutes if we were lucky and then having that signed off as 2 completed dives. Instructor then barely completed any information at all in our log books. We had to ask if they would please include the depth and when we asked about other info from the dive we were told to buy our own computers if we wanted to know that (We do intend to buy computers but we've not even finished OW yet!). Dives organised for the next part of the course then plans changed at the last minute (without even telling us) so that the instructor could have a day off after we'd arranged childcare. We then cancel childcare to be told the dive is now back on. We only found out as we happened to phone them about something else otherwise we'd have missed out again and still not been out in open water at all. I could go on and on and on. It seems to me that once your money is in the bank, they want you rammed through the system as quick as possible and out the other end to get more paying customers in your place. I know its a business but isn't this meant to be a fun and enjoyable experience as well as safety critical training and confidence building instruction? Our open water dives so far have been to 7 metres and we understand that your open water qualifies you to 18 metres OR the deepest depth you dived during your course. That means if we dive at the 7 metres we're only qualified to that depth after the course. Not what we wanted but our instructor (one of the many we've had) insists that the course qualifies to 18 metres despite whether you've dived to that depth or not. We're now confused about that too as that opinion seems to vary depending who you ask. I've even emailed PADI to get confirmation of this and have had no response there. If you see the picture I've attached here, it seems to be very clear though the guy who runs our club insists differently? Being new to diving its not an inspiring start for us. I love the actual diving and fully intend to progress but my planned AOW is now firmly on the back burner while I reassess my future with PADI and certainly with this club. My wife, who wasn't the most confident in the water to start with, is considering not going any further and writing diving off after the chaos of this course. I know in the real world everything isn't as shiny, perfect and smiley as it is in PADI promotional videos, but surely this isn't the norm is it? Apologies for the S.A, just interested if anyone else has had similar experiences?